These sales terms govern all transactions between Glenmex Naturlich (“Seller”) and its customers (“Buyer”) and outline the rights and responsibilities of both parties to ensure clear, fair, and smooth business dealings.
- Offer and Acceptance
All offers made by Glenmex Naturlich are subject to availability and confirmation. Orders become binding only upon written acceptance or confirmation by Glenmex Naturlich.
- Prices and Payment
• Prices are quoted in the agreed currency and are exclusive of taxes, duties, shipping, and handling charges unless stated otherwise.
• Payment terms will be specified in the sales contract or invoice. Unless agreed otherwise, payments are due within the stipulated period from the invoice date.
• Late payments may incur interest charges according to applicable laws. - Order Modifications and Cancellations
• Any request to modify or cancel an order must be communicated in writing and is subject to approval by Glenmex Naturlich.
• Costs incurred prior to cancellation or changes may be charged to the Buyer. - Delivery and Risk
• Delivery dates are estimates and depend on order confirmation, production schedules, and logistics factors.
• Risk of loss or damage to goods transfers to the Buyer upon shipment, unless otherwise agreed. - Inspection and Acceptance
• The Buyer shall inspect the goods upon receipt and notify Glenmex Naturlich promptly of any defects, shortages, or non-conformities.
• Failure to notify within the agreed inspection period constitutes acceptance of the goods. - Warranties
• Glenmex Naturlich warrants that products supplied conform to agreed specifications and quality standards.
• This warranty does not cover damage caused by misuse, improper storage, or handling by the Buyer. - Liability
• Glenmex Naturlich’s liability for any claim related to the products is limited to the purchase price of the affected goods.
• Under no circumstances shall Glenmex Naturlich be liable for indirect, incidental, or consequential damages. - Force Majeure
• Glenmex Naturlich shall not be held liable for failure or delay in fulfilling orders due to circumstances beyond its reasonable control, including but not limited to natural disasters, strikes, or transportation disruptions. - Confidentiality
• Both parties agree to maintain the confidentiality of proprietary information shared during the course of business. - Governing Law and Dispute Resolution
• These sales terms are governed by the laws of the jurisdiction specified in the sales contract.
• Any disputes shall be resolved through amicable negotiation or, if necessary, arbitration or court proceedings as agreed by the parties.
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By placing an order with Glenmex Naturlich, the Buyer agrees to these sales terms in full. For any questions or clarifications, please contact our sales team.
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