These Purchase Terms govern all procurement activities conducted by Glenmex Naturlich (“Buyer”) with its suppliers (“Seller”) and define the responsibilities, processes, and expectations to ensure transparent, fair, and efficient purchasing of edible food products in compliance with applicable USA and European regulations.
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- Purchase Orders and Acceptance
• All purchase orders issued by Glenmex Naturlich are subject to acceptance by the Seller.
• Orders are deemed confirmed only upon Seller’s written acceptance or acknowledgment.
• Any terms and conditions on Seller’s acknowledgment that conflict with these Purchase Terms are hereby rejected unless expressly agreed in writing by the Buyer. - Pricing and Payment
• Prices shall be as agreed in the purchase order or contract and exclude applicable taxes, duties, shipping, and handling charges unless otherwise specified.
• Payment terms will be stated in the purchase order or contract. Unless otherwise agreed, payments shall be made within 30 days of receipt of a valid invoice and delivery acceptance.
• Glenmex Naturlich reserves the right to withhold or adjust payment for goods or services that do not meet agreed specifications, quality standards, or regulatory compliance. - Order Modifications and Cancellations
• Any modifications or cancellations to purchase orders must be requested in writing and approved by Glenmex Naturlich.
• Costs resulting from approved modifications or cancellations after order processing may be allocated to Buyer or Seller, depending on prior agreement. - Delivery and Risk Transfer
• Sellers must adhere to agreed delivery schedules and ensure timely shipment of goods in compliance with relevant food safety and transport regulations (e.g., HACCP, FDA, EU Food Law).
• Risk and title of goods transfer to Glenmex Naturlich upon delivery at the specified destination, unless otherwise agreed in writing.
• Any anticipated delays or partial deliveries must be communicated promptly to mitigate operational impact. - Inspection and Acceptance
• Glenmex Naturlich will inspect delivered goods for conformity with purchase order specifications, including quality, safety, and regulatory compliance.
• Non-conforming goods may be rejected, returned, or replaced at the Seller’s expense.
• Acceptance of goods does not waive the Buyer’s right to claim for latent defects or regulatory non-compliance discovered subsequently. - Warranties and Compliance
• Seller warrants that all goods comply with agreed specifications, quality standards, and all applicable laws and regulations, including FDA regulations for the USA and EU food safety standards.
• Seller shall provide all required documentation, including certificates of analysis, origin, compliance, and safety data sheets as applicable.
• Seller warrants goods are free from contaminants and suitable for human consumption. - Liability and Indemnity
• Seller is liable for any losses, damages, or recalls arising from defective or non-compliant products.
• Seller agrees to indemnify and hold harmless Glenmex Naturlich from any claims, damages, or costs related to product defects, regulatory breaches, or third-party claims. - Confidentiality
• Seller agrees to maintain strict confidentiality regarding all proprietary or sensitive information disclosed by Glenmex Naturlich. - Force Majeure
• Neither party shall be liable for delays or failure in performance caused by events beyond reasonable control, such as natural disasters, pandemics, strikes, or transportation disruptions. - Governing Law and Dispute Resolution
• These terms shall be governed by the laws of the jurisdiction specified in the purchase contract, compliant with international trade laws and food safety regulations.
• Disputes shall be resolved amicably, or if unresolved, through arbitration or legal proceedings as mutually agreed.
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By accepting a purchase order from Glenmex Naturlich, the Seller agrees to comply fully with these Purchase Terms.
For inquiries or further information, please contact our procurement team.